OUR APPROACH TO YOUR PRIVACY

Introduction to the website cookie policy

In this policy, we explain how Ascentor makes use of a variety of tracking technologies. The UK data protection legislation refers to these as cookies and similar technologies as well as on-line identifiers. For the purposes of this policy, however, such technologies will only be referred to as cookies regardless of whether they do or do not contain and personal data.

Our use of cookies improves the way in which you can view our website, it enhances our understanding of how you use it and may assist us in our marketing activities.

What

What are cookies?

Cookies are small files containing specific information relating to the way a user views our website. These are downloaded onto the device used for that purpose. Depending on the type of cookie, they can be read, updated or deleted by the same servers. Some cookies are session specific and get deleted automatically when you leave the website. Others, such as those used for tracking or authentication, may be saved for longer. Some of these cookies are put in place by us whilst others are put in place by third parties.

It is important to stress that Ascentor makes no attempt to identify the individual that is associated with the device used to view our website.

Cookies fall into the following categories:

  • Strictly necessary cookies i.e. for the correct operation of the website such as secure log-in functionality, for which consent is not needed.
  • Analytical/ performance cookies set up by our analytical providers are used to record pages visited and the frequency of any links used. In setting up such a cookie, the provider may collect other information about your device such its IP address, its type and even its geographical location. Using this information, a unique ‘fingerprint’ can be created to help identify you on other websites. This, in turn, can be used to create a profile of your activities and interests.
  • Marketing cookies are used to track your on-line activities with the aim of getting a better understanding of your interests.

Non-essential cookies and consent

It’s really important to understand that you have a choice regarding the use of non-essential cookies. This means that non-essential cookies will only be placed in your web browser with your consent. We use a management platform to help you opt-in or to opt-out of our use of non-essential cookies.

In the interests of transparency, we have listed the non-essential cookies below, but the same list is also viewable on the management platform by clicking the down arrow next to the opt-in, opt-out button is for each category.

Analytical Cookies

CookieTypeDurationDescription
__stidpersistent1 yearThe cookie is set by ShareThis. The cookie is used for site analytics to determine the pages visited, the amount of time spent, etc.
_gasession2 yearsThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, camapign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assigns a randoly generated number to identify unique visitors.
_gatsession1 minuteThis cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.
_gidsession1 dayThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
gwccsession2 monthsThis cookie allows Google to track any call conversions on mobile devices. For example if a customer is clicking a phone number on the contact us page to dial from their mobile device

Marketing Cookies

CookieTypeDurationDescription
_otpesession30 minutesOpentracker tracking – this cookie is used to store the previous event before landing on the current page
_otssession30 minutesOpentracker tracking – this cookie is used to determine new sessions/visits
_otuipersistent4 yearsOpentracker tracking – this cookie is used to distinguish users and sessions.
Contact

Policy Contact Details

Even though we try to be as thorough as possible, we understand you may still have questions regarding this policy or indeed how we process your personal data. For more details please review our privacy policy. This also includes our contact details.

Updates

Policy Updates

It may be necessary to update this website cookie policy when we make material changes to the intended use of our web technologies. This version was last updated in October 2019.